Returns & Exchanges
At Parts From Japan, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns on all unworn items with original tags attached. Please note that certain limited-edition drops and accessories may be final sale to ensure product exclusivity and hygiene.
Return Process
- 1.Initiate Your Request
Log into your account portal and select the order containing the items you wish to return to receive a unique Return Authorization number.
- 2.Package Your Items
Carefully place the unworn garments back into their original Japanese packaging, ensuring all hangtags and security seals remain intact.
- 3.Ship to Our Warehouse
Affix the provided prepaid shipping label to your parcel and drop it off at any authorized carrier location within 7 days of your request.
- 4.Receive Your Refund
Once our quality control team inspects the items, your refund will be processed back to your original payment method within 5-10 business days.