Frequently Asked Questions
Your guide to authentic Japanese street style and premium fashion.
Are all products shipped directly from Japan?
Yes, every item in our collection is sourced and shipped directly from our warehouse in Tokyo to ensure 100% authenticity and the latest regional releases.
How long does international shipping take?
We use express couriers like DHL and FedEx. Typically, orders arrive within 3-7 business days, though customs processing times may vary by country.
What is your return policy for international orders?
We accept returns within 14 days of delivery. Items must be in their original, unworn condition with all Japanese retail tags attached.
How do I determine my size for Japanese brands?
Japanese sizing often runs smaller than Western standards. We provide detailed measurement charts in centimeters for every garment to help you find the perfect fit.
Will I have to pay customs duties and taxes?
Import duties and taxes are not included in the item price and are the responsibility of the customer. Please check your local customs office for specific rates.
How can I verify the authenticity of my purchase?
Parts From Japan only works with authorized distributors and reputable boutiques. Every shipment includes original packaging and documentation provided by the brand.